Delhi Metro Tickets on WhatsApp Booking 2024

Delhi Metro Tickets WhatsApp Booking: The Delhi Metro Rail Corporation (DMRC) has introduced an innovative WhatsApp-based ticketing system in collaboration with Meta and Pelocal Fintech Pvt. Ltd. This system allows commuters to conveniently purchase metro tickets online through WhatsApp, supporting both Hindi and English languages. With coverage spanning 288 metro stations and 12 lines across Delhi NCR, including the Gurugram Rapid Metro and Airport line, the initiative aims to streamline ticket accessibility and enhance the overall metro travel experience for passengers.

OrganizationDelhi Metro Rail Corporation (DMRC)
Ticketing SystemWhatsApp-based ticketing system
FeaturesOnline purchase of metro tickets via WhatsApp
CollaborationDeveloped in collaboration with Meta and Pelocal Fintech Pvt. Ltd
Language SupportAvailable in Hindi and English
CoverageServes 288 metro stations and 12 metro lines in Delhi NCR, including Gurugram Rapid Metro and Airport line.
PurposeAims to simplify the process of accessing metro tickets for passengers, enhancing the overall metro experience.

How to book a metro ticket from WhatsApp

  1. Add DMRC’s official WhatsApp number, 9650855800, to your phone’s contact list.
  2. Open WhatsApp and send a message saying “Hi” to the newly added contact number.
  3. Once connected, choose your preferred language.
  4. Select the desired option from the menu, such as “Buy Ticket,” “Last Journey Tickets,” or “Retrieve Ticket.”
  5. Specify the source and destination stations for your journey.
  6. Select the number of tickets you want to purchase.
  7. Confirm your choices and proceed to make a secure payment through the integrated gateway, using options such as credit card, debit card, or UPI.
  8. After successful payment, you will receive a QR code ticket directly in the WhatsApp chat.
  9. Use the QR code at AFC gates for both entry and exit.

Feature and service

Booking LimitUp to 6 QR tickets can be booked at once.
Operating HoursMetro lines operate from 6 am to 9 pm, except for the Airport Line (Orange Line) from 4 am to 11 pm.
CancellationTickets booked through WhatsApp Ticketing cannot be canceled.
Payment FeeA small extra fee is applicable for credit/debit card payments, but not for UPI payments.
QR Ticket ValidityThe same QR ticket can be used throughout the day.
Exit Time AllowancePassengers have 65 minutes to leave the metro station after entering.
Usage InstructionsScan the QR code at the station entrance to use your QR ticket.

These considerations provide important information for passengers using the WhatsApp Ticketing service for Delhi Metro.


Q1: How can I book Delhi Metro tickets on WhatsApp?

A: To book tickets on WhatsApp, add DMRC’s official number, 9650855800, to your contacts, send a “Hi” message, select your language, and follow the menu options for ticket booking.

Q2: What languages are supported on the WhatsApp ticketing system?

A: The service supports both Hindi and English languages for communication and ticket booking.

Q3: What is the coverage of the WhatsApp ticketing system?

A: The delhi metro tickets whatsapp booking and service covers 288 metro stations and 12 metro lines in Delhi NCR, including Gurugram Rapid Metro and the Airport line.

Q4: Can I book multiple tickets in one transaction?

A: Yes, delhi metro tickets whatsapp booking and you can book up to 6 QR tickets at once using the WhatsApp ticketing system.

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